Support

Stuck, confused, or found something broken? Email us — a human reads every message, and we usually reply within two business days.

Reporting a bug

The more of this you include, the faster we can fix it — but send whatever you have; a two-line email beats an unreported bug:

1. What you were doing — the steps right before it went wrong.
2. What happened vs. what you expected — even one sentence each.
3. Where you were — browser and device (e.g. Safari on Mac, Chrome on Android), or the iOS app version.
4. Your account email — so we can look at the right logs.
5. A screenshot or screen recording — if it's visual, this is gold.
6. Roughly when it happened — date, time, and timezone.

Feature ideas

Same address. FocusPocus is in its founding phase and feedback from founding members directly shapes what we build next.

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